Legal Information
Terms of Service for Wellspace by PeopleCare.AI
Last Updated: December 9, 2024
1. Acceptance of Terms
By accessing or using Wellspace ("the Service"), provided by PeopleCare.AI ("we," "our," or "the Company"), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the Service.
2. Description of Service
Wellspace is a healthcare navigation and AI support platform that assists users in managing their healthcare journey. The Service includes AI-powered assistance, healthcare information, and navigation tools.
3. Medical Disclaimer
The Service does not provide medical advice, diagnosis, or treatment. All information is for general informational purposes only. Always consult qualified healthcare professionals for medical advice.
4. User Accounts
- You must provide accurate, current, and complete information
- You are responsible for maintaining account security
- You must be at least 18 years old to use the Service
- You may not share or transfer your account
5. AI Technology Usage
- Our AI technology is designed to assist, not replace, human judgment
- AI responses are generated based on available data and may not be complete or accurate
- Users should verify critical information through official healthcare channels
6. Data Usage and Privacy
Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of information as detailed in the Privacy Policy.
7. Limitation of Liability
To the maximum extent permitted by law, PeopleCare.AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.
8. Modifications
We reserve the right to modify these terms at any time. Users will be notified of significant changes.
9. Termination
We may terminate or suspend access to the Service immediately, without prior notice, for conduct that violates these Terms.
Privacy Policy for Wellspace by PeopleCare.AI
Last Updated: December 9, 2024
1. Information Collection
We collect:
- Personal information you provide
- Health-related information
- Usage data and interactions with our AI system
- Device and technical information
2. HIPAA Compliance
We maintain HIPAA compliance for all protected health information (PHI). Our security measures include encryption, access controls, and regular security audits.
3. Use of Information
We use your information to:
- Provide and improve our services
- Personalize your experience
- Develop and enhance our AI capabilities
- Comply with legal obligations
4. Data Sharing and Sales
We do not sell your personal information without your explicit consent. We may share your information:
- With healthcare providers you designate
- For legal compliance
- With service providers under strict confidentiality agreements
- In an emergency to protect your vital interests
5. AI Training and Data Usage
- We may use anonymized and aggregated data to improve our AI systems
- Personal health information is never used for AI training without explicit consent
- You can opt out of AI improvement contributions while maintaining full service access
6. Data Security
We implement:
- End-to-end encryption
- Regular security audits
- Access controls
- Incident response procedures
7. User Rights
You have the right to:
- Access your personal data
- Request corrections
- Request deletion
- Export your data
- Withdraw consent
- Opt out of certain data processing
8. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account at any time.
9. Updates to Privacy Policy
We will notify users of material changes to this policy. Continued use of the Service after changes constitutes acceptance of the updated policy.
10. Contact Information
For privacy-related questions, contact our Privacy Officer at privacy@peoplecare.ai